At isaclive, the enjoyment of play must come hand in hand with awareness and self-control. We provide a range of tools and resources to ensure your gambling experience remains positive, controlled, and free from impact on your daily life.
Minimum age requirement for all isaclive members
Round-the-clock support available for members who need assistance
Our zero-tolerance stance on underage players on the platform
Our commitment to fair and responsible gaming
Online gambling should be a form of entertainment — much like watching a movie or attending a concert. Problems arise when someone starts playing to relieve stress, chase losses, or borrow money to keep playing. At that point, gambling is no longer entertainment — it has become a burden.
Isaclive understands this situation, and we never want any of our members to find themselves in such circumstances. That is why we invest in easy-to-use self-control tools, a well-trained support team, and policies that prioritise member wellbeing over short-term profit.
Playing mindfully does not mean you cannot have fun. It means setting reasonable limits, understanding the risks, and knowing when to take a break. isaclive is always here to support you along the way.
Remember: Gambling is for entertainment purposes only. Never play with money you cannot afford to lose, including funds set aside for rent, food, or family needs.
You play longer or wager more money than you originally planned
You feel restless, impatient, or stressed when you are unable to play for a few days
You play to "chase back" money lost in a previous session
You hide your gambling habits from close family members or friends
You borrow money, sell possessions, or dip into savings for gambling
Gambling activity begins to interfere with your work, personal relationships, or overall well-being
If you identify yourself in any of the signs above, we encourage you to make immediate use of the isaclive self-control tools or contact our support team for further guidance.
All these tools are accessible directly through your account settings or by contacting the isaclive support team at any time.
Set the maximum deposit amount you can make per day, week, or month. Once the limit is set, the system will automatically reject any deposit that exceeds it — no relying on willpower alone.
Set how long you can play in a single session. When the time limit is reached, the platform will send a notification and encourage you to take a break. This tool is especially useful for avoiding those "suddenly it's 4am" situations.
Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, your account will be temporarily restricted from placing new bets until the limit period resets.
Need a short break? Use the temporary break option to block access to your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any bets.
For those who need more serious support, the self-exclusion option allows you to block your account permanently or for a period of 6 months, 1 year, or 5 years. Requests are processed promptly by our team.
The isaclive platform periodically displays brief notifications during your gaming session — reminding you of time elapsed and the amount wagered. These gentle reminders have been shown to help players stay aware of their activity.
Access your isaclive account via the website or mobile app. Make sure you log in with the correct credentials.
Click on your profile icon in the top-right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select from a list of available self-control tools — deposit limits, time limits, loss limits, temporary breaks, or self-exclusion.
Enter your desired limit value and confirm the change. The limit will take effect immediately or within 24 hours depending on the type of limit selected.
If you encounter any issues or wish to arrange a long-term self-exclusion, contact our support team via 24/7 live chat for immediate assistance.
Answer the following questions honestly. If you answer "yes" to two or more, it may be time to speak with someone who can help.
Have you ever played longer than you intended, even after promising yourself you would stop?
Have you ever felt compelled to return and play after a loss, hoping to win back what you lost?
Have you ever used money set aside for important needs — such as bills, food, or your children's expenses — for gambling?
Have the people close to you ever expressed concern about your gambling habits?
Do you feel stressed, guilty, or anxious after every gambling session, yet find yourself coming back to play again?
Answering honestly is the first step. There are no right or wrong answers — what matters most is your own self-awareness. If you feel you need to talk, the isaclive support team is ready to listen without judgement.
Isaclive maintains a zero-tolerance policy on gambling by individuals under 18 years of age. All new members are required to complete an age verification process upon registration, and we reserve the right to request supporting documents at any time.
If you are a parent or guardian, we encourage you to take proactive steps to ensure that children at home cannot access online gambling platforms. Here are some measures you can take:
Use parental control software such as Net Nanny or Kaspersky Safe Kids to block access to gambling websites on shared devices.
Never share your isaclive account password with anyone, including family members. Always log out after each session, especially on shared devices.
Talk to your children about the risks of gambling in age-appropriate language. Open communication is the best line of defence.
Review your bank statements and credit/debit card transactions regularly to ensure there is no suspicious financial activity related to gambling.
Strictly Prohibited
Any individual under the age of 18 is strictly prohibited from registering or using the isaclive platform in any capacity.
If we find that any account has been registered by or used by a minor, that account will be terminated immediately and all balances will be frozen pending investigation.
If you suspect that an underage individual is using our platform, please report it to our support team immediately.
Register your isaclive account today and enjoy a responsible, safe, and enjoyable gambling experience. Our self-control tools are available from day one, at no extra cost.